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Can't find an answer? Please contact us via the live chat on the Stab Vida website or e-mail us at info@stabvida.com!
You can order Free Premium kits. These kits are for feathers, blood or eggshell. The feathers kit has e a plastic bag, the blood kit has a paper tissue where you can put the blood on, the eggshell kit has a tube with alcohol for the eggshells.
You can order choosing the number of kits you need and click on the green button Order.
Afterwards you can confirm all the information and your address in the delivery information.
To complete click on ‘Confirm to finish’. You will receive a confirmation on your email dress immediately.
You will receive the kits between 48 and 72 hours, depending on where you live.
If you need the kit as soon as possible, please look at our ‘Print-yourself-kit’, you can find the information in video number 2.
- Go to www.stabvida.com
- Login to the Bird Sexing Platform
- Select ORDERS
- Select FREE PREMIUM KITS
- Indicate how many kits you wish to order
- Click ORDER to confirm
- Check information + Delivery Information
- Click CONFIRM TO FINISH
- Check your e-mail inbox for the confirmation e-mail.
- You will receive the kits between 48h and 72h.
If you want to order a PRINT YOURSELF KIT, you can do so by clicking ORDERS and choosing BIRD SEXING ANALYSIS. Select PRINT YOURSELF KIT and confirm by clicking the green button ORDER.
Under the tab ‘Sample Information’, you can put in all the information starting with the ring number, sample type (feathers), specie, ... By clicking on ‘Bird details’ tab on the right, you can add extra information such as the name of the bird; in this field, you can add the common name of the bird or for instance the pet name, the photo of your bird if you want, birthday, name of the owner and other information; for instance, add the mutation, color, etc.
You can choose to save this order if you wish to add some birds later or confirm information. If you want to submit, you can go to the payment by clicking on the green button in the right bottom corner then you will get access to the Print Yourself kit. (Complete all the information in video)
On this page you can chose how you want to pay, either ‘Pay Now’ and receive a discount. You can use your prepaid samples or you can pay after the results are available.
If you don’t have any credits left, save your order and before completing your order, buy a prepaid pack to add more samples to your credit. After you’ve added credits to your account, you can finish the order using your credits. (show results)
If you’ve chosen your method of payment you will get access to the Print Yourself kit. (in video show the print yourself kit and how to print)
- Go to www.stabvida.com
- Login to the Bird Sexing Platform
- Select ORDERS
- Select BIRD SEXING ANALYSIS
- Select PRINT YOURSELF KIT
- Click ORDER to confirm
- Enter the RING NUMBER, SAMPLE TYPE and SPECIE
- Enter BIRD DETAILS if necessary
- Chose to SAVE ORDER if you wish to adjust information or add more birds later
- Click NEXT-PAYMENT INFORMATION to confirm
- Choose your method of payment
! If you wish to pay by PREPAID SAMPLES but don’t have any samples, go back one step and save your order. Click on ORDERS and buy PREPAID PACKS. Go to DRAFT ORDERS to continue your order ! - Click on PRINT KIT to download the kit to your computer and print it.
- Click FINISH to complete order
- Check your e-mail inbox for the confirmation e-mail.
You can order Stab Vida kits from de STAB VIDA website. When you’re on the homepage, click ‘Orders’ in de right top corner.
Then choose ‘Bird Sexing Analysis’ and chose ‘Stab Vida kits’. Click green button ‘Order’
Under the tab ‘Sample Information’, you can put in all the information starting with the ring number, sample type (feathers), specie, and the number on the barcode of your kit. By clicking on ‘Bird details’ tab on the right, you can add extra information such as the name of the bird, the photo of your bird, birthday, name of the owner and other information.
You can choose to save this order or go to the payment by clicking on the green button in the right bottom corner
On this page you can chose how you want to pay, either ‘Pay Now’ and receive a discount by bank transfer of by paypal. You can use your prepaid samples or you can pay after the results are available.
If you chose to pay by bank transfer, you have to check the bank information, if everything is correct; you can complete the order by clicking ‘Finish’
If you chose to pay with Paypal, you can enter the your card information and complete the order by clicking the button ‘Pay the amount’
You will receive a confirmation email.
- Go to www.stabvida.com
- Login to the Bird Sexing Platform
- Select ORDERS
- Select BIRD SEXING ANALYSIS
- Select STAB VIDA KIT
- Click ORDER to confirm
- Enter the RING NUMBER, SAMPLE TYPE, SPECIE and KIT BARCODE
- Enter BIRD DETAILS if necessary
- Chose to SAVE ORDER if you wish to adjust information or add more birds later
- Click NEXT-PAYMENT INFORMATION to confirm
- Choose your method of payment
! If you wish to pay by PREPAID SAMPLES but don’t have any samples, go back one step and save your order. Click on ORDERS and buy PREPAID PACKS. Go to DRAFT ORDERS to continue your order ! - Check all the entered information
- Click FINISH to complete order
- Check your e-mail inbox for the confirmation e-mail.
With a Pre-paid pack you send in 20 samples for €99; there is no expiration date, you can keep using the credit until you’ve used all of them.
You can order the Pre-paid pack on our Stab Vida website. When you’re on the homepage, click ‘Orders’ in the right top corner. Here you see the 3 different types of kits you can order. Click on ‘Pre-paid Packs’ to order a Pre-Paid pack. Once you’ve done that, you can click the green button ‘Order’.
Now you are on the confirmation page. On this page, you can check if all the entered information is correct. After approving all the entered information, you can choose your method of payment, either via ‘Bank Transfer’ of via ‘Visa/Paypal’ in the right bottom corner of ‘cancel’ in de left bottom corner if you wish to cancel your order.
If you’ve chosen to pay by Bank Transfer, you will be given the ‘Bank Transfer Information’ in order for you to complete the payment. Afterwards you can click ‘Finish’ in the right bottom corner.
If you’ve chosen to pay via Visa/Paypal you can enter your cart information on the following screen and complete the payment. Afterwards you can click ‘Pay €99’ in the right bottom corner.
You will receive a confirmation email.
- PRE-PAID PACK = 20 tests for €99
- No expiration date
- Go to www.stabvida.com
- Login to the Bird Sexing Platform
- Select ORDERS
- Select PRE-PAID PACKS
- Click ORDER to confirm
- Choose your method of payment
- Check your e-mail inbox for the confirmation e-mail.
When you log in on your profile on the Stab Vida website, you can see your credits in samples in de top right corner.
You can also find this information in the bottom left, saying ‘Pre-Paid samples left: .. corner alongside all the other information regarding your orders.
- Go to www.stabvida.com
- Login to the Bird Sexing Platform
- Check in the top right corner PRE-PAID SAMPLES LEFT:
- OR click on ORDERS and check the bottom left corner PRE-PAID SAMPLES LEFT:
(screen of the order right before payment)
you can chose how you want to pay, either ‘Pay Now’ and receive a discount by bank transfer of by paypal. You can use your prepaid samples or you can pay after the results are available.
(show different options)
- PAY NOW AND RECEIVE A DISCOUNT, by BANK TRANSFER or PAYPAL
- Pay using PRE-PAID SAMPLES
- Pay after the results of your bird sexing are available
When we receive your samples, you will receive a confirmation e-mail. For every step completed on the website you will receive a confirmation e-mail.
You can also check the status of your order on your profile on the Stab Vida website. Login on the platform and click on IN PROGRESS on the left. Select the order you which to check the status by clicking on the binoculars. At the bottom, you can check the status of your order.
Go to stabvida.com and show where results can be found in the user profile
- Check your e-mail inbox. You receive a confirmation e-mail every step of the process
- Go to www.stabvida.com
- Login to the Bird Sexing Platform
- Click IN PROGRESS to check the status of every order
Please check your spam or promotional folder if you haven’t received our e-mails.
Go to profile and check spelling of e-mail address.
If everything is spelled correct, you don’t have to create a new account but please contact us via telephone, email of live chat on the website
- Check the SPAM FOLDER of your e-mail
- Go to www.stabvida.com
- Login to the Bird Sexing Platform
- Click on PROFIL
- Click on DELIVERY INFORMATION and check the spelling of your e-mail
- Contact Stab Vida via the live chat or info@stabvida.com
When entering the bird information, you can enter ‘Ring Number’, ‘Sample Type’ and ‘Specie’ on the first page of the Bird Information page. However if you click on the yellow tab on the right ‘Bird Details’ you can enter additional information like the name of the bird, date of birth, … and add the name of the owner of the bird. All the information here will appear on the certificate.
You can see your result on the Stab Vida website. First login to your profile and click on ‘Orders’ in the right top corner. On the left, you can see all the orders you’ve placed and the results of the completed bird sexing analysis when you click on ‘Completed, check for results’
You chose the result you want to print the certificate of, click on the binoculars. If you want to change the name, you can enter a different name here.
Before placing an order
- Go to www.stabvida.com
- Login to the Bird Sexing Platform
- Select ORDERS
- Choose the order you wish to place
- Enter the RING NUMBER, SAMPLE TYPE and SPECIE
- Enter NAME OF OWNER in BIRD DETAILS
- Complete the order as usual
- Go to www.stabvida.com
- Login to the Bird Sexing Platform
- Select ORDERS
- Select COMPLETED CHECK FOR RESULTS
- Click on
- Change the name of the owner
- Download and print the certificate
When entering the bird information, you can enter ‘Ring Number’, ‘Sample Type’ and ‘Specie’ on the first page of the Bird Information page. However, if you click on the yellow tab on the right ‘Bird Details’ you can enter additional information like the name of the bird, date of birth, … and add a photo of your bird. (show how to add the photo, correct sort!!)
- Go to www.stabvida.com
- Login to the Bird Sexing Platform
- Select ORDERS
- Choose the order you wish to place
- Enter the RING NUMBER, SAMPLE TYPE and SPECIE
- Import a photo of your bird in BIRD DETAILS
Go to orders, click ‘completed orders on the left. Click on the logo of the binoculars and you will see all the information on the certificate. Chose to select ‘show address’ or unselect if you don’t want the address shown on your certificate.
- Go to www.stabvida.com
- Login to the Bird Sexing Platform
- Select ORDERS
- Click on COMPLETED CHECK FOR RESULTS
- Click on
- Unselect SHOW ADRESS ON CERTIFICATE
- Download and print the certificate
You can see your results on your mobile phone by using the mobile version of our website or by downloading our app. (show banner of the app) Via this app you can do all the same things as you would on our website. (go to iTunes and play store to show the app)
- Download the free app in the Apple iTunes store or the Google Play store.
- Search for STAB VIDA BIRDS
You can see your result on the Stab Vida website. First login to your profile and click on ‘Orders’ in the right top corner. On the left, you can see all the orders you’ve placed and the results of the completed bird sexing analysis when you click on ‘Completed, check for results’ (show screen) and on the statistics below.
- Go to www.stabvida.com
- Login to the Bird Sexing Platform
- Select ORDERS
- Click on COMPLETED CHECK FOR RESULTS
You can see your result on the Stab Vida website. First login to your profile and click on ‘Orders’ in the right top corner. On the left, you can see all the orders you’ve placed and the results of the completed bird sexing analysis when you click on ‘Completed, check for results’
You chose the result you want to print the certificate of, click on the binoculars. Here you see al the information and by clicking on ‘certificate’ you will be able to download and print the certificate.
- Go to www.stabvida.com
- Login to the Bird Sexing Platform
- Select ORDERS
- Click on COMPLETED CHECK FOR RESULTS
- Click on
- Click on CERTIFICAT to download the certificate to your computer and print it.
You can see your result on the Stab Vida website. First login to your profile and click on ‘Orders’ in the right top corner. On the left, you can see all the orders you’ve placed and the results of the completed bird sexing analysis when you click on ‘Completed, check for results’
Now you can see the list with all the results of your birds. On the top of your list you can type the name of the bird in the search bar.
- Go to www.stabvida.com
- Login to the Bird Sexing Platform
- Select ORDERS
- Click on COMPLETED CHECK FOR RESULTS
- Type BARCODE, NAME, OWNER NAME, ORDER ID or RING NUMBER to search for an order
Login to your profile on the Stab Vida website. When you go to your orders, by clicking ‘Orders’ in the right top corner you will find all the information regarding your orders.
When you click on ‘in progress’ you can search for the order by typing in the name or the owner. By clicking on the binocular. Scroll down to ‘Order detail’. Here you find all the details regarding your order. Here you can also track your order.
- Go to www.stabvida.com
- Login to the Bird Sexing Platform
- Select ORDERS
- Click on IN PROGRESS CHECK FOR STATUS AND TRACK YOUR SAMPLES
- Click on
- You find the payment information under ORDER DETAIL
You can right now on the website change the name of the owner by clicking on the binocular.
If you want to change different information, you can contact us by phone, e-mail of live chat on the website. You don’t have to repeat the order to change information.
- Go to www.stabvida.com
- Login to the Bird Sexing Platform
- Select ORDERS
- Click on COMPLETED CHECK FOR RESULTS
- Click on
- Change the name of the owner is necessary
- Contact us if you wish to change other information
- Live chat on the website
- info@stabvida.com
- +351 210 438 606
You can choose to ‘save’ the order instead of submitting it. Afterwards you will find this order under ‘Draft orders’
- Go to www.stabvida.com
- Login to the Bird Sexing Platform
- Select ORDERS
- Select BIRD SEXING ANALYSIS
- Select PRINT YOURSELF KIT or STAB VIDA KIT
- Click ORDER to confirm
- Enter the RING NUMBER, SAMPLE TYPE and SPECIE
- Enter BIRD DETAILS if necessary
- Chose to SAVE ORDER
- Click DRAFT ORDER to continue the saved order
If you’re bird species is not on the list, you can select ‘Other’ and send us a sample and we will add it.
Step 1. Send us a master sample of a bird of the same species, preferably from a female bird
Step 2. Send us the samples of the birds that you want to sex
There are no extra costs involved with analyzing the mastersamples besides the sexing of your bird!
- Go to www.stabvida.com
- Login to the Bird Sexing Platform
- Select ORDERS
- Choose the order you wish to place
- Click ORDER to confirm
- Enter the RING NUMBER and SAMPLE TYPE
- Select OTHER at the SPECIE and complete the order.
- Send us a master sample of the same specie you wish to test, preferably from a female bird.
- There is no extra cost involved.
If you’ve received this e-mail it means that we weren’t able to determine the sex of your bird yet with the sample that you send us. We’ve repeated the extraction and analyses of the DNA several times without any conclusion and now we don’t have any material left to continue our laboratory processing.
We need you to send us a new sample from the bird in question, you don’t have to place a new order or pay anything else. It is just a physical replacement.
- This means we could complete a successful sex determination.
- Send us a new sample so we can complete the sexing.
- No extra costs are involved; you do not need to place a new order.
If you want to add another user to your account go to MANAGE USERS in you profile in the right top corner you can add a user by clicking on new user to add a new user add the name, e-mail and create a password. Now you can see you have successfully added a user to your profile.
- Go to www.stabvida.com
- Login to the Bird Sexing Platform
- Go to your profile in the top right corner and click on MANAGE USERS
- Click op NEW USER
- Enter the name, e-mail and create a password
- Click on CREATE USER to confirm
When you place an order, containing several birds, you receive a certificate for every bird you’ve tested. You can print all the certificates at once.
Scroll all the way down on the homepage, once you’ve logged in. Click on the binoculars of the order. Click on DOWNLOAD CERTIFICATE and all the certificates will be downloaded at once, ready for you to print.
- Go to www.stabvida.com
- Login to the Bird Sexing Platform
- Stay on the HOME page and scroll all the way to the bottom.
- Click on
- Click on DOWNLOAD CERTIFICATE and all the certificates are downloaded at once, ready for printing.